This Refund and Returns Policy explains how you can easily return or get a refund for items, ensuring a clear and straightforward process.
You may be eligible for a refund under the following conditions
You must request a refund within 7 days of receiving the product
The product must be unused and in its original condition and packaging
You must provide proof of purchase (receipt, order confirmation)
Once we receive your request and inspect it (if applicable), we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 7–10 business days, and a credit will be applied to your original payment method.
Shipping costs are non-refundable
You will be responsible for paying for your own return shipping costs unless the product was damaged or incorrect
Generally, we do not offer refunds. However, if we cannot offer an exchange or another solution, we may provide a refund. If a refund is issued, shipping and handling charges will not be refunded.
The minimum processing time for a refund is 7-10 business days, depending on your payment method.
Discounted or sale items are typically non-refundable and non-exchangeable. However, exchanges and refunds for sale or discounted products are only applicable if the product you received does not match the product you ordered.